Orbit Change Conversations Sharad Sharma examines the transformation challenges facing the software industry 2007-07-01T11:44:40Z Copyright 2007 WordPress Sharad Sharma <![CDATA[Tinkering With The Business Model Doesn’t Count]]> http://orbitchange.com/blog/2007/07/01/tinkering-with-the-business-model-doesn%e2%80%99t-count/ 2007-07-01T11:44:40Z 2007-07-01T11:44:40Z biotech/pharma industry I have been on the look out for somebody in the Big Pharma to break out of the pack. I have given up on Daniel Vasella, Chairman of Novartis. He is still firmly in the cyclical slowdown camp. He reminds me of Rich McGinn, the former Chairman of Lucent, who kept asserting that the landline slowdown was temporary/cyclical and not structural for far too long. Pfizer has looked like a possibility. Jeffrey Kindler, their new Chairman is an outsider. But so far he hasn’t made any noteworthy moves. Now The Economist suggests (“Beyond the Blockbuster”) that Roche is a possible break-out candidate. It’s excited by Roche’s $3b hostile takeover bid of Ventana, a diagnostics firm. It sees this as further evidence that Roche is serious about being a big player in the targeted cancer therapy space.

Targeted oncology has gained momentum over the years. Instead of looking for one blockbuster drug that will treat the over 200 types of cancer, firms have started looking to develop specific treatments of particular cancers. Many firms, big and small, are in the race here. And indeed The Economist is right to say that Roche and Genentech (majority owned by Roche) have a strong franchise in this space. Their recent acquisitions of NimbleGen and 454 Life Sciences made that franchise stronger.

Yet there is a problem. Roche is still stuck with the traditional vertically integrated model of Big Pharma. I believe that the shift away from one-size-fits-all drugs to more specialized (and, in the future, personalized) drugs requires a business model change. What is needed is a disaggregated model where the firms focus on a few core areas of competence, such as drug discovery, development or marketing and outsource the rest to the growing legion of biotechnology start-up firms, contract research organizations, independent drug-development firms and freelance sales organizations. Other forms of cross-company collaboration are also needed to build a new drug delivery system and a new sales model. I am still waiting for a Big Pharma player to move past the tinkering stage to the take-leadership stage.

[Several earlier posts: Looking at Orbit Change in Three Industries and Big Pharma is Feeling the Pressure are also relevant to this discussion]

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Sharad Sharma <![CDATA[Explaining The Silence]]> http://orbitchange.com/blog/2007/07/01/explaining-the-silence/ 2007-07-01T11:37:39Z 2007-07-01T11:37:39Z uncategorized asides I haven’t posted anything for two weeks. June has also been the slowest month with only 4 posts. An explanation is in order. As many of you may have guessed, the real culprit is my new job. It’s been keeping me really busy. The little time that I have been getting to reflect has gone into figuring out Yahoo! And all that good stuff about Yahoo! is not blogable.

I think July will be better and I am going to try posting 3 times a week.

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Sharad Sharma <![CDATA[The Silly iPhone Frenzy]]> http://orbitchange.com/blog/2007/06/17/iphone-frenzy/ 2007-06-17T13:17:13Z 2007-06-17T13:17:13Z mobile industry I am sorry I don’t get the iPhone media frenzy. What gets my goat is that people have gone ahead and declared this to be the “before iPhone” and “after iPhone” era. I think they are smoking pot.

Let’s put things in perspective. Apple expects to sell about a million iPhones in 2008. That’s a good number. But then Nokia sold about half a million phones in just one day in India alone (see news item here). Well, you might say that this is not a fair comparison. You are comparing apples with oranges. After all iPhone costs $500 and the bestseller Nokia phone in India, Nokia 1100, is only $30. It’s not about volume; it’s about impact. Look how iPod revolutionized the online music industry; iPhone will build on that legacy. It will have an industry shaping impact. Really?

First let me debunk the music myth. Apple sold about a $1b of music through iTunes in 2006. On the other hand, ringtones/ringbacks on plain-old-humble cellphones sold at least six, yes, six times as much (according to Gartner).

The fact is that these plain-old-humble cellphones are not just revolutionizing music; they are also changing television. Just look at American Idol. Do you think that format would have happened without SMS? SMS voting using plain-old-humble cellphones has spawned a multi-billion dollar genre worldwide.

Even FM radio is seeing an uptick due to the plain-old-humble cellphone. In fact in places like India a large part of the audience and advertiser growth of FM radio is attributable to the low-end phone with built-in FM radios. This trend is sure to spread to other markets.

Let’s face up to the new reality of our era that revolutions now come from the bottom of the pyramid. Gone are the days when a cool Silicon Graphics workstation could be touted as a harbinger of industry change.

Please don’t misunderstand me – I have no doubt that iPhone will be a great product. Let’s admire it as one would a new 7-series BMW. But please let’s not suggest that it’s going to change the car industry. If that’s the kind of impact you are after, better look for something like the Tata $2000 car.

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Sharad Sharma <![CDATA[Charlie Munger’s Tenets of Life]]> http://orbitchange.com/blog/2007/06/13/munger-life-tenets/ 2007-06-13T01:36:58Z 2007-06-13T01:36:58Z leadership Charlie Munger, Berkshire Hathway’s Vice Chairman and Warren Buffet’s partner gave a wonderful Law School Commencement address at the University of Southern California recently where he lays out his tenets of life. Here are five things he says that really resonated with me…

  1. Safest way to get what you want is to deserve what you want.
  2. To deserve what you want you need a lot of “assiduity”. And what’s assiduity? It’s the ability to sit down on your ass until you do it.
  3. In addition you need to practice continuous learning. People who rise in life are not the smartest, sometimes not even the most diligent, but those that are learning machines. They go to bed every night a little wiser than they were when they got up and boy does that help, particularly when you have a long run ahead of you.
  4. You must never allow yourself to drift into self-pity. It’s a ridiculous way to behave and when you avoid it, you get a great advantage over everybody else or almost everybody else because self-pity is a standard condition, and yet you can train yourself out of it.
  5. Finally go through life anticipating trouble. So when it comes you are prepared financially and mentally. It’s your duty to deal with a terrible blow in a constructive fashion.

Read the whole speech here. (Thanks Yuvraj for sharing).

[My earlier post on Passion, Happiness, Work, Play and Life may also be of interest to you.]

Update: Sadagopan has a nice post on this as well.

]]> Sharad Sharma <![CDATA[Avaya Quits Halfway Through Its Transformation Marathon]]> http://orbitchange.com/blog/2007/06/10/avaya/ 2007-06-10T11:04:11Z 2007-06-10T11:04:11Z organizational design

A few days back Avaya announced that it’s going private. It has accepted a $8.2b deal from TPG capital and Silver Lake Partners. At this point, it’s not clear how going private will help it compete. Everybody, including the senior leaders, appear to be in the dark about what the new game-plan is going to be. I have a lurking suspicion that there isn’t much of game-plan in place.

The deal, of course, has something for the private equity players. The PE guys see a company with good amount of cash on its balance sheet and a healthy maintenance revenue stream. They will be able to extract some value through clever financial engineering.

Avaya doesn’t get much from this deal – in terms of technology, products, talent - that would make it a more successful player in the market. Why then, you would ask, did the Avaya management agree to this offer from the PE firms?

I have a hypothesis that sometimes a company running a marathon – as Avaya was doing – gets fatigued and simply gives up. In a real marathon, somewhere along the half-way point, the glycogen stores run out and the mind starts telling you to slow down or stop. If you haven’t prepared for this energy depletion event, it’s very hard to go on. Companies adjusting to industry transformation are running a marathon too. Somewhere halfway through the process they feel tempted to just give up. Digital succumbed to this temptation and went into the arms of Compaq. More recently, VERITAS Software merged with Symantec more out of fatigue than any other reason. Now, I suspect, Avaya has given up although the CEO Louis D’Ambrosio would never admit that to be the case.

This capitulation is sad because Avaya was holding its own in the VoIP PBX market. It was doing well against Cisco; its market share in the first quarter was 25.3% compared with Cisco’s 25.2%. It was also doing well in the burgeoning call/contact center market in India compared to Nortel and Cisco. Generally speaking, it had been able to tap into the desire for evolutionary change on part of the enterprise customers as they migrated from traditional circuit switched technology to VoIP.

The nest stage of this story is not pleasant. My fear is that we will see demoralized employees, anxious resellers and edgy customers. And a downward spiral will gradually take hold. I hope I turn out to be wrong.

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Sharad Sharma <![CDATA[Linkroll is Back; More Follows]]> http://orbitchange.com/blog/2007/06/03/getting-back/ 2007-06-03T15:15:33Z 2007-06-03T15:15:33Z uncategorized asides I got back from my vacation a few days back but have been busy catching up at work and at home. This weekend I caught up with my blogfeeds so the Linkroll is back. I’’ll back with some blogposts soon.

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Sharad Sharma <![CDATA[Rethinking Solitude in a Connected World]]> http://orbitchange.com/blog/2007/05/18/solitude/ 2007-05-18T17:26:47Z 2007-05-18T17:26:47Z uncategorized I am just back from a vacation in Yellowstone National Park (YNP). YNP let in the cars in 1915, snowmobiles in recent years but surprisingly hasn’t been friendly to the Internet. I had no Internet access inside the Park and am now catching up with my email and the RSS feed backlog. It will take make a few days to get through it all.

Although I didn’t mind being cut off from my email and RSS feeds, I did miss the Internet. There were many times when I wished I could have dived deeper into a particular geological feature. For instance, most of the geyser activity is in the Yellowstone caldera which itself is not too dissimilar to the Ngorongoro crater I visited last year. Both are about the same size (less than 30 miles in diameter) and similar in age (less than 2 million years old). Given this, it would have been fun to explore the similarities.

How we interact with nature is changing due to the digital age. Gone are the days when people would buy postcards to remember their visit to a place. Now everybody wants to take their own special pictures of landscapes on a trip. My 9-yr old daughter isn’t interested in a nice picture of the beautiful Yellowstone Lake in a coffee-table book; she wants her own special photograph. Photography is no longer about recording a vista; it’s now about personal expression.

Similarly learning about an awe-inspiring geyser is no longer about reading a plaque put up by YNP. Instead it’s about using that plaque as a starting point for making your own personal mind-map using the Internet. This doesn’t mean that you need high-speed internet on the phone - I don’t expect to be standing in front of the geyser and browsing on my phone. I want to be able to soak in the moment at that time but later back in the hotel room be able to reflect on it more deeply using the Internet. It’s not much to ask for. But on all my recent vacations, this hasn’t been possible. For instance, it would have been nice to look at Jean-Pierre Houdin’s theories about pyramid building when I was in Egypt.

We need to rethink solitude in a connected world.

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Sharad Sharma <![CDATA[April Roundup]]> http://orbitchange.com/blog/2007/05/12/apr-roundup/ 2007-05-12T16:13:52Z 2007-05-12T16:13:52Z roundups Phew! I have completed six months of blogging a few days back. It seems I embraced blogging just before the bubble burst. Just as well :-)

There might be slow blogging for the next two weeks. From yesterday I am on vacation with family and they are already resentful about my plan to spend time on a “professional” blog. Let’s see how it goes. In any case, I hope to keep up with my Linkroll.

Every month I share some traffic numbers in the monthly roundup. I am stopping that practice since the blog now has a healthy readership. The only thing that I really care about anyway is reader participation through comments. Please comment when you feel you can add to the conversation.

These are the most popular posts of April. Check them out if you missed any…

Passion, Happiness, Work, Play and Life
Work-life balance is about ditching the Deferred Life Plan. Not only shouldn’t family be deferred, Randy Komisar suggests that passion also shouldn’t be deferred. He describes passion as something that pulls you towards something you cannot resist while drive pushes you towards something you feel compelled or obligated to do. “If you know nothing about yourself you can’t tell the difference”. This ties in very well with Martin Seligman’s research on happiness. He suggests that true happiness doesn’t’ happen unless you know your own strengths. After all, it’s playing to your signature strengths that brings passion alive. Read on…

Cultivating Intercultural Competence
An IHT story about Dutch soldiers in Afghanistan brings out the cultural difference between Americans and Dutch people. On Geert Hofstede’s masculine/feminine dimension Americans are staunchly “masculine” while Dutch society one of the most “feminine” in the world. This difference has created problems in the past as well and is emblematic of the problems businesses face in managing truly global knowledge workers. Developing intercultural competence is now critical for the new multinationals to succeed.

Fighting the Innovation Hype
Hype has surrounded the word innovation and a backlash is underway. Although Clayton Christensen has introduced a useful framework around disruptive and sustaining innovation, a commonly understood taxonomy hasn’t taken shape. So let me take a shot at proposing a layman’s terminology…

YEGA IS Rising!
I like Vinnie Mirchandani because he doesn’t beat around the bush. He responds to Paul Graham’s article “Microsoft is Dead” by simply stating that its not just Microsoft but also IBM, SAP and Oracle (see his post “MISO is dead”). In a way he is right. They are all part of the fading edge. What’s rising in place of MISO is YEGA. The yahoo, eBay, Google and Amazon are part of the leading edge. But if truth be told, my respect goes to GET-IN, a slight twist on letters that represents GE, TI and Nokia…

Copyleft and Higher Education
For me the real battleground between the copyleft and copyright movements is not music but higher education. This is why I am really interested and emboldened by MIT’s Open CourseWare program. This has implications for India as the hiher education system undergoes some serious reform.

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Sharad Sharma <![CDATA[Cutting the Chord to Reality]]> http://orbitchange.com/blog/2007/05/10/m2m-optimism/ 2007-05-10T12:58:19Z 2007-05-10T12:58:19Z mobile industry It’s rarely that I am serious disappointed with an Economist story but I feel that way about the special report, “A World of Connections” (subscription required). It talks about machine-to-machine wireless communications. Most of the application use cases it lists are still speculative. What’s more, it extrapolates much too easily from RFID to mesh networks. RFID price point is cents per node; mesh networks are talking about dollars per node. Plus there is this complicated value chain involving slow moving mobile operators.

While the report acknowledges that mobile operators are impediments to any quick rollout, it blithely ignores the significance of this point. I would have liked to see a stronger treatment of the adoption dynamics. If anybody has to make a case that old status quo doesn’t change just because new technology becomes available, it should be the Economist. After all, they have been very eloquent in the past about the same issue in the context of the US healthcare provider industry. Despite new technology (electronic medical record keeping, handheld devices, EDI, etc.), the old inefficient status-quo hasn’t budged.

In any case the take-up of RFID has been slower than expected (see here and here). In a way this is not surprising because enterprise adoption is a slow process. Just look at ERP. It’s been around for donkey’s years and is only now beginning to see some level of full penetration. Despite the ‘coolness’ factor of M2M and mesh networks, its going to take quite some time before they become widely deployed.

Basically the report is just too optimistic. The right thing to do would have been to carry an abridged version of this report in the Technology Quarterly section of the magazine. What do you think?

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Sharad Sharma <![CDATA[Inventor to an Industry]]> http://orbitchange.com/blog/2007/05/07/wright-patt/ 2007-05-07T01:58:43Z 2007-05-07T01:58:43Z uncategorized asides This weekend I was in Ohio and so went over to visit Wright-Patterson Air Force Base Museum near Dayton, OH. We never managed to go there when we lived in Columbus but here we were visiting that place as a tourist. It was a delightful visit where one could see the transitions from aircraft inventors to aircraft companies and then to the whole industry.

Interestingly, the Wright brothers, despite being pioneers, were edged out in business, in part, by clever use of the patent law. The story goes that Glenn Curtiss of Hammondsport, New York started stealing the designs of Wilbur and Orville Wright. The Wrights sued but Curtis had shrewd lawyers who kept the suits from causing damage. Eventually Curtiss Aeroplane Company started turning out better planes. The irony is that eventually the company changed its name to Wright Aeronautical Company.

1905 to 1918 was a period of intense innovation in aircraft design. Interestingly the initial traction came from Europe. One of the Wright brothers traveled there to get initial business. In fact, most of later US efforts were built on British designs. US did have better engine technology but Europe held its own in aircraft design all the way till the end of WW II. Looking at Boeing and Airbus, the rivalry has never gone away.

It is tempting to draw parallels between the aircraft industry and the IT industry – both have been nurtured by the military at one lime or the other and have seen innovation and growth spurts yield to a period of maturity. But this ground has been covered before so I won’t go there. For me the more fascinating parallels are “micro” in nature. Sometime back Nick Carr used the 1937 invention of the runner O-ring that made retractable landing gear possible as an example of reverse salient. More recently I used the development of jet engines to illustrate the value of constraint-based management. If you know of more examples please do share here.

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